Steven Bartlett Just Backed a Pre-Revenue Dating App. The Industry Should Pay Attention.
    Financial & Investor

    Steven Bartlett Just Backed a Pre-Revenue Dating App. The Industry Should Pay Attention.

    ·6 min read
    • Steven Bartlett backs pre-revenue dating app hati in Dragons' Den deal, cutting against two years of selective consumer app funding
    • UK dating app market generated £289M in revenue in 2024, dominated by Match Group and Bumble with marketing budgets in tens of millions
    • 72% of dating app users have been ghosted, with 38% reporting negative mental health impact, according to 2023 Hinge study
    • Bartlett's 6.2 million Instagram followers and podcast audience provide built-in user acquisition channel without traditional paid marketing spend

    Steven Bartlett has backed hati, a pre-revenue dating app founded by Zaahirah Adam after a ghosting experience, in a Dragons' Den deal that cuts against every funding trend of the past two years. The investment, disclosed during tonight's episode, marks one of the few consumer dating app fundraises in a market where venture appetite has largely evaporated outside of established players. The deal is striking for its timing, as consumer app funding in 2024 and early 2025 has been brutally selective, with investors demanding unit economics and clear paths to profitability before term sheets materialise.

    Dating apps, in particular, have faced scepticism given the gravitational pull of Match Group (MTCH), Bumble (BMBL), and niche players like Grindr (GRND) that already command user attention and dating dollars. Bartlett's willingness to write a cheque without revenue suggests he's betting on something beyond typical product-market fit metrics.

    Investors reviewing startup pitch materials
    Investors reviewing startup pitch materials
    The DII Take

    This is less about hati's current traction and more about what Bartlett thinks he can sell to the next round of investors: a founder story, a behavioural hook, and a feature set that addresses user pain points the incumbents haven't solved. The fact that he moved without revenue data means he's either betting on his own ability to scale it post-investment, or he sees the ghosting angle as differentiated enough to justify the risk.

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    For dating operators, the signal is clear: investors will still back behavioural innovation if the narrative is tight enough, but you need to be solving something the market leaders visibly ignore.

    What hati is actually selling

    According to the Dragons' Den pitch, Adam founded hati after experiencing ghosting firsthand. The app's central proposition appears to centre on anti-ghosting mechanisms, though specifics on how that's technically enforced remain unclear. Does it penalise users who stop responding? Reward those who communicate rejection directly? Use AI to nudge conversations back to life?

    The details matter. Dating apps have attempted accountability features before. Bumble's 24-hour message window was meant to drive urgency but created pressure and fatigue. Hinge's 'Most Compatible' algorithm aims to reduce match volume in favour of quality, but ghosting persists because the behaviour is often a friction response, not a product design issue.

    If hati is simply gamifying politeness without addressing why people ghost—awkwardness, lack of interest, decision fatigue—it risks building features that sound good in a pitch but don't change user behaviour at scale. What makes the proposition investable isn't necessarily that it solves ghosting. It's that ghosting is a recognised, emotionally charged pain point with survey data to back it up.

    A 2023 study cited by Hinge found that 72% of users had been ghosted, and 38% said it negatively impacted their mental health. That's a large enough addressable frustration to build a brand around, even if the solution is imperfect.

    Person using dating app on smartphone
    Person using dating app on smartphone

    Why Bartlett wrote the cheque

    Bartlett's investment track record skews heavily toward social psychology and community-driven apps. He backed Olipop and Zoe, both of which tap into behaviour change narratives. His Diary of a CEO podcast frequently explores habit formation, identity, and decision-making—the same terrain dating apps operate in. A founder who positions their app as a response to personal trauma, with a feature set rooted in behavioural accountability, fits his investment thesis cleanly.

    The pre-revenue aspect is less surprising when viewed through that lens. Bartlett isn't buying metrics; he's buying a story he can amplify. His social reach—6.2 million Instagram followers, a podcast audience in the millions—means he can drive installs without traditional paid acquisition. That changes the risk profile.

    If hati can convert Bartlett's audience into early users, it buys runway to test whether the anti-ghosting features actually work before needing to raise again.

    There's also a contrarian positioning play. Backing a dating app in 2025, when the narrative is 'dating apps are broken' and 'users are burnt out', signals confidence that the category isn't dead—it's just waiting for better execution. Whether that's true is another question, but the optics are defensible.

    The market hati is entering

    The dating app market in the UK alone generated an estimated £289M in revenue in 2024, according to figures from Statista. But user acquisition costs have climbed, retention rates have softened, and the big players are squeezing out oxygen. Match Group operates Tinder, Hinge, and Match.com. Bumble owns Bumble and Badoo. Both have marketing budgets in the tens of millions and retention teams optimising for engagement daily.

    Breaking through requires either a feature so compelling it drives organic growth, or a demographic underserved by the majors. hati's anti-ghosting angle could work if it resonates with users who feel disrespected by incumbent app norms, but it's not clear yet whether that's a niche or a mainstream wedge. The founder story helps with press coverage and early adopter interest, but it won't sustain growth past the first 10,000 users.

    The other challenge is enforcement. If hati penalises ghosting—say, by limiting future matches or flagging accounts—it risks feeling punitive in a category where users already feel exhausted. If it rewards good behaviour, it needs to ensure those rewards are valuable enough to change patterns. Gamification works when the incentive structure is clear and the payoff is immediate. Dating apps struggle with that because the ultimate reward—finding someone—is outside the app's control.

    Business meeting discussing investment strategy
    Business meeting discussing investment strategy

    What this means for dating operators

    Bartlett's investment won't shift the competitive dynamics for Hinge or Bumble, but it does validate that investors are still willing to back dating apps if the differentiation is sharp and the founder can sell it. For operators, the lesson is that storytelling and behavioural innovation still open doors, even in a funding climate that favours profitability over growth.

    The anti-ghosting feature set is worth watching. If hati gains traction, expect the majors to test similar mechanics within months. Match Group's playbook has always been to let smaller apps validate features, then integrate the ones that work. Bumble has shown it's willing to iterate quickly on user feedback. Neither will cede ground to a pre-revenue competitor if the idea proves viable.

    For trust and safety teams, the question is how hati defines and enforces ghosting. If the app starts flagging users for not responding within a set window, it could create friction with users who have legitimate reasons for pausing conversations. Moderation and appeals processes will need to be tight from day one, or the feature becomes a liability.

    • Watch whether hati's anti-ghosting mechanics gain traction—if they do, expect Match Group and Bumble to test similar features within months as part of their standard validation-then-integration playbook
    • The investment validates that founder storytelling and behavioural innovation can still secure funding in dating, but only if the narrative directly addresses pain points incumbents visibly ignore
    • Trust and safety teams should monitor how hati enforces ghosting penalties—poorly designed accountability features could create user friction and moderation challenges that become competitive vulnerabilities

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