Privacy Policy

Last updated: 25 March 2026

Summary

•We collect only the data necessary to provide our services — account info, newsletter preferences, comments, and anonymous analytics.
•We never sell your personal data to third parties or share it with advertisers.
•You can request access, correction, or deletion of your data at any time.
•We respond to all data requests within 30 days as required by UK GDPR.

1. Data Controller

Dating Industry Insights ("we", "us", "our") is the data controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Registered address: [Registered address to be confirmed]
ICO registration number: [To be confirmed]
Data protection contact: [email protected]

2. Data We Collect

We collect the following categories of personal data:

Account data: Name, email address, and profile photo when you sign in via Google OAuth. If you register directly, we collect your email address and chosen display name.
Profile data: Job title, company name, country, LinkedIn URL, and biography that you voluntarily provide on your account page.
Newsletter subscription: Full name, email address, and optionally your LinkedIn profile URL.
Comment data: Any content you post in article comment sections, linked to your account.
Contact form data: Name, email, company, phone number (optional), subject, and message content submitted via our contact or press inquiry forms.
Usage data: Pages visited, time on site, referring URL, browser type, device type, and interactions — collected via privacy-respecting analytics. This data is aggregated and not linked to individual user accounts.
Technical data: IP address (anonymised), browser user-agent string, and cookies as described in our Cookie Policy.

3. How We Use Your Data

We process your personal data for the following purposes:

To provide, maintain, and personalise your experience on the Site.
To send our newsletter if you have subscribed, and to manage your subscription preferences.
To moderate and display user comments.
To respond to contact form submissions and press inquiries.
To analyse aggregated, anonymised usage patterns and improve the platform's content and performance.
To detect and prevent fraud, abuse, and security incidents.
To comply with legal obligations, including responding to lawful data requests from regulators or law enforcement.

We will never sell your personal data to third parties.

4. Contact Form & Press Inquiry Data

When you submit a contact form or press inquiry on the Site, we collect your name, email address, company or publication name, inquiry type, and message content. This data is:

Stored securely in our database for the purpose of responding to your inquiry.
Retained for up to 24 months after the last communication, unless you request earlier deletion.
Not shared with any third party unless required to fulfil your specific request (e.g., connecting you with a relevant team member).
Accessible only to authorised members of the Dating Industry Insights editorial and operations team.

5. Legal Basis for Processing (UK GDPR)

We process your data under the following lawful bases:

Consent: When you sign up for our newsletter, create an account, or submit a contact form. You may withdraw consent at any time.
Legitimate interest: To operate and improve the platform, moderate content, analyse aggregated usage data, and ensure platform security. We have conducted a legitimate interest assessment for each of these activities.
Contract: To provide services you have requested, including account access and newsletter delivery.
Legal obligation: To comply with applicable laws, regulations, and lawful requests from authorities.

6. Cookies

We use essential cookies required for the Site to function (e.g., authentication tokens) and analytics cookies to understand how visitors use the Site. We also use local storage for user preferences such as text size settings.

For full details on the specific cookies we use, their purposes, and how to manage your cookie preferences, please see our Cookie Policy.

We share personal data only in the following limited circumstances:

Service providers: We share data with third-party processors who help us operate the platform (see Section 8 below). All providers are bound by data processing agreements that comply with UK GDPR.
Legal requirements: We may disclose data if required by law, court order, or regulatory request.
Business transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred to the acquiring entity. We will notify users of any such transfer.

We do not share data with advertisers. We do not sell, rent, or trade personal data.

8. Third-Party Processors

We use the following categories of third-party service providers to operate Dating Industry Insights:

Category	Purpose	Data shared
Cloud hosting infrastructure	Hosting the Site and storing data	All data stored on the platform
Authentication (Google OAuth)	User sign-in	Email address, name, profile photo
Analytics	Understanding site usage	Anonymised page view and interaction data
Email delivery	Sending newsletters and transactional emails	Email address, name
CDN & asset delivery	Serving images, logos, and static files	IP address (via standard HTTP requests)

All processors are contractually required to protect your data and process it only on our instructions.

9. International Data Transfers

Your personal data may be processed in countries outside the United Kingdom, including the United States and the European Economic Area (EEA). Where data is transferred outside the UK, we ensure appropriate safeguards are in place, including:

Standard Contractual Clauses (SCCs) approved by the Information Commissioner's Office.
Adequacy decisions where the destination country provides an adequate level of data protection.
Contractual obligations on processors that provide equivalent protections to UK GDPR.

10. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

Account data: Retained for as long as your account is active. Upon account deletion, data is permanently erased within 30 days.
Newsletter subscriber data: Retained until you unsubscribe. Unsubscribe requests are processed immediately.
Comment data: Retained for as long as the associated article is published, unless you request deletion.
Contact form submissions: Retained for up to 24 months after the last communication.
Analytics data: Aggregated and anonymised after 26 months. Individual-level analytics data is not stored.
Technical logs: Server logs containing IP addresses are retained for a maximum of 90 days.

11. Your Rights Under UK GDPR

If you are in the United Kingdom or EEA, you have the following rights regarding your personal data:

Right of access: Request a copy of the personal data we hold about you.
Right to rectification: Request correction of inaccurate or incomplete data.
Right to erasure: Request deletion of your personal data ("right to be forgotten").
Right to restriction: Request that we restrict processing of your data in certain circumstances.
Right to object: Object to processing based on legitimate interests, including direct marketing.
Right to data portability: Receive your data in a structured, commonly used, machine-readable format (JSON or CSV).
Right to withdraw consent: Withdraw consent at any time where processing is based on consent.
Right to complain: Lodge a complaint with the Information Commissioner's Office (see Section 17).

To exercise any of these rights, contact us at [email protected]. Please include sufficient information to verify your identity.

12. Response Timeframes

Our commitment

We will respond to all data subject access requests within 30 calendar days of receipt, as required by UK GDPR. If a request is particularly complex or numerous, we may extend this period by up to two additional months and will notify you of the extension within the initial 30-day period.

13. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you. Our analytics are used solely for aggregated, anonymised insights to improve the platform. No content recommendations, access decisions, or account actions are made by automated systems without human oversight.

14. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit using TLS 1.2 or higher.
Encryption of data at rest.
Role-based access controls limiting data access to authorised personnel.
Regular security reviews and vulnerability assessments.
Secure development practices and code review processes.
Incident response procedures to address any data breach within 72 hours of discovery, as required by UK GDPR.

15. Children's Privacy

Dating Industry Insights is a B2B media platform directed at industry professionals. Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a person under 18, we will take steps to delete that data promptly.

16. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Material changes will be communicated via a prominent notice on the Site or by email to registered users. The "last updated" date at the top of this page reflects the most recent revision.

We encourage you to review this Privacy Policy periodically.

17. Contact Us

For any privacy-related enquiries, data subject access requests, or complaints, please contact:

Data Protection Contact

Email: [email protected]

Organisation: Dating Industry Insights

Address: [Registered address to be confirmed]

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

Website: ico.org.uk
Helpline: 0303 123 1113