Caroline Dell

Key facts

Biography

Caroline Dell is the co-founder and chief executive of Goodword, which describes itself as an AI relationship copilot for professionals. The company's legal name is listed as RelateAI Inc. on its website. Goodword syncs with tools such as LinkedIn, Gmail, calendars and contacts to build a private map of a user's network, and suggests people to reconnect with. Chris Fischer is her co-founder and chief product and technology officer. The team is based in Brooklyn.

Dell's earlier career was in consulting and startup operations. Bain Future Back Ventures lists her as a Bain alumna who worked in the firm's New York office from 2013 to 2016. She was employee number three at LOLA, the women's reproductive health company, and employee number five at Chief, the network for women executives, where she became vice president and general manager. Profiles credit her with helping Chief grow from about 200 members to more than 20,000. She left Chief in late 2023 and committed to building Goodword in January 2024.

Goodword raised a $4 million seed round led by Human Ventures, with January Ventures, Ulu Ventures, Graham & Walker, Bain Future Back Ventures and Vitalize taking part, according to Upstarts Media.

Goodword is not a dating product. DII named Dell in an August 2026 story on loneliness startups, which reported that she argues workplace connection is a more addressable market than dating apps. That story drew on Business Insider reporting. Her relevance to the dating industry is as an example of founders reframing loneliness as a business-to-business problem.

Also mentioned in

• Loneliness Startups: Features in Disguise or Future Giants? 5 August 2026

Questions about Caroline Dell

Who is Caroline Dell?

She is the co-founder and CEO of Goodword, an AI relationship tool for professionals based in New York.

Is Goodword a dating app?

No. Goodword describes itself as an AI relationship copilot for professionals. DII covered it in a story about loneliness startups that focus on workplace connection.

How much has Goodword raised?

Upstarts Media reported a $4 million seed round led by Human Ventures.

Where did Caroline Dell work before Goodword?

She was employee number three at LOLA and employee number five at Chief, where she became vice president and general manager. She also worked as a consultant at Bain & Company.

What is Caroline Dell's current role?

Caroline Dell is Co-founder and CEO at Goodword.

Sources

1. About Goodword
2. Startup Goodword Launches Networking App With $4 Million In Funding
3. Masters of Scale: How to network in a non-icky way, with Caroline Dell
4. Intro - Book with Caroline Dell
5. Goodword, Bain Future Back Ventures
6. How Caroline Dell built Goodword
7. Loneliness Startups: Features in Disguise or Future Giants?